Required skills

decisionmaking and problemsolving skills to identify appropriate information in technical manuals and to apply this to complete workplace tasks

literacy skills to read and interpret information contained in technical manuals

numeracy skills to interpret mathematical and graphical information contained in technical manuals

research skills to identify and access print electronic and online technical manuals

technology skills to

follow storage backup and retrieval procedures for manuals that facilitate updating of information and prevent data loss

use computer equipment to search online technical manuals

timemanagement skills to efficiently source information in technical manuals required to complete workplace tasks

Required knowledge

manuals used in swimming pool and spa servicing industry

computer database

CD and DVD

online

paper

procedures for storing backing up and retrieving swimming pool and spa manuals

requirements for custody and upkeep of industry manuals

symbols codes legends and abbreviations used in manuals

techniques for searching for data contained in industry manuals

types of information found in technical manuals

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by correctly interpreting the information in technical manuals and applying that information during the performance of swimming pool and spa maintenance and repair tasks

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person should demonstrate the ability to

identify and access swimming pool and spa manuals

interpret information in swimming pool and spa manuals

apply information in swimming pool and spa manuals in performing swimming pool and spa repair and maintenance activities

facilitate retrieval of swimming pool and spa manuals by following storage backup and retrieval procedures

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context and is to comply with relevant regulatory and Australian standards requirements

Resource implications for assessment include

relevant codes standards and government regulations

a technical reference library with current print online and electronic technical manuals for swimming pool and spa servicing

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the CPP Property Services Training Package

satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

This unit could be assessed on its own or in combination with other units relevant to the job function

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

Manuals may include:

Procedures serve to:

Search techniques may include:

Information may include:

Supporting products may include: